What is threadless jewelry?

What does 'Universal' jewelry mean?

Do I need different labrets for different tops/how do NeoMetal’s pieces work together?

Where can I buy your jewelry?

What is your jewelry made out of?

Does NeoMetal have a return policy?


Where does your jewelry ship from?

How can I become a wholesale partner?

Why isn’t my studio on your locator map?

What are your prices?

Do you offer order volume discounts?

What does shipping cost?

Will I pay duties and taxes?

Will I pay VAT costs?


Can I edit my order after I’ve placed it?

What is your current turnaround time?